The wards in the Heart+Vascular Centre have 1, 2, 3, 4, and 6-person rooms available. You will usually be offered a single room. However, care considerations may require that other patients be offered these rooms first. In such cases, we will need to offer you a different room. Men and women stay in same rooms. This is in order to utilise the beds as efficiently as possible, and to reduce waiting times for admission. If you object to being in a mixed ward, please discuss the matter with your casemanager and we will try to accommodate your wishes.
While you are in the hospital, you will wear an ID bracelet stating your name, patient number, ward and barcode. The bracelet is intended as a safety measure to ensure that you can be identified at all times, and to prevent any errors.
You may be sensitive to certain substances or drugs, such as antibiotics, dressings, iodine, latex, gluten, contrast dye or gelatine. If so, it is important that you tell your doctor and casemanager upon admission.
During your assessment interview, you will provide the details of a contact person for the length of your stay. This person will be the one we contact with any information on your condition. They will also act as your emergency contact. It is important for your contact person to attend your appointments with the doctor, so that they can keep your family, friends and/or others updated on your condition.
For privacy reasons, healthcare professionals cannot issue any medical or other information to third parties by telephone – not even your contact person. Your carers will not return calls to your contact person without your permission.
Daily doctor’s visit
A doctor will visit you daily to discuss the progress of your treatment and any tests. These visits will usually take place in your own room. If you have any questions for the doctor, we advise writing them down as a reminder to yourself so that you can ask them when the doctor comes to visit you. Your attending physician may ask to consult with another specialist. Doctor's visits take place from Monday to Friday. Doctors do not always visit all patients at the weekend.