International Patient Office services

The International Patient Office is here to help.

I would like to apply for treatment at the Maastricht Heart+Vascular Centre. What information does the doctor need, and how do I send it securely? My health insurer requires a medical justification for treatment in your centre. Where can I get this statement and the accompanying cost estimate? I have medical questions before, during and after my treatment. Whom can I ask? I would like someone to arrange travel, accommodation, visa and interpreting services for me and my attendant.

International Patient Office

Our office can support and assist you when applying for treatment abroad with your health insurer. To facilitate your application, within 24 hours of your official diagnosis you will receive a quote for treatment and a medical file containing the diagnosis and proposed treatment plan.

Case managers

The International Patient Office works with case managers. These are academically trained healthcare professionals who serve as a single point of contact for all of your questions and requests.

Your case manager will guide you through the treatment application process and be there to answer all of your questions before, during and after your treatment. The International Patient Office also has a hospitality service. If desired, your case manager can organise travel, accommodation, visa application and interpreting services tailored to your specific needs.



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